How Does it Work?
The NHS have introduced this new number in trial areas around the UK. If your medicat situation is urgent but not life threatening you should ring 111. The helpline is answered by medically qualified staff who will ask you questions about your situation and direct you to the correct facility such as A&E, a late night chemist, the dentist or your GP service. They may even call an ambulance for you.
The NHS say that you should call 111 ir:
- you need medical help fast but it's not a 999 emergency
- you think you need to go to A&E or need another NHS urgent care service
- you don't know who to call or you don't have a GP to call
- you need health information or reassurance about what to do next
To find out if this scheme is offered in your aread click here.
Don't forget to keep a fully stocked and up todate first aid kit so that you are able to deal with emergencies quickly and effectively. Giving effective first aid can save a life or significantly improve the outcome after a medical emergency. For more information about our first aid kits click here.