Privacy is a concern to most Internet users. Bostock Health Care Ltd. is acutely aware of, and sensitive to, the privacy concerns of our customers. We assure you that we do not collect personal information from you unless you provide it to us. If you are registering to use the site you will be asked to provide certain information. We are asking for this information solely the purpose of providing the services offered and authenticating your identity when you login. Be assured that we do not sell or give away any information about our customers or site visitors to anyone.
Each time a visitor comes to Bostock Health Care site, information is collected including the domain name / IP address, referring URL, browser and platform, time of visit, pages visited and searches performed, if any. These statistics are used to help us improve the performance of our website.
Aggregated traffic data may be shared business partners for demographic purposes. When used in this aggregated form no one will be able to identify or contact you.
Use of E-mail Addresses
E-mails that confirm transactions will always be sent to you.
You should be aware that cookies contain no more information than you volunteer, and they are not able to "invade" your hard drive and return to the sender with personal or other information from your computer. If you choose not to accept a cookie, you will still be able to use our website.
Sending You Responses and Updates
We generally respond to any e-mail questions, requests for service or information, and other inquiries we receive. We may also retain this correspondence to improve our products, services and website. Frequently we retain contact information so that we can send individuals updates or other important information about our services and products.
From time-to-time we may request information via surveys. Participation in these surveys is completely voluntary and you always have a choice whether or not to disclose this information. Survey information will be used to monitor or improve this website, and to improve our customer service and product offerings.
If you have any questions regarding this Policy or feel that Bostock Health Care is not complying with it, please let us know at firstname.lastname@example.org
How we collect information about you
We may ask for information from you when you place an order with us, apply to open an account with us, enquire about our products and services, register for promotions or register with us whether by phone, post or through our website. We may collect information from our website, from responses given over the telephone, from written information sent to us and from other communications.
The kind of information we collect may include, by way of example, a record of your name, postal address, email address, telephone number, fax number, preferences and other relevant information you or others provide to us.
From time to time we may ask you to complete surveys or provide feedback. Participation is completely voluntary and you are under no obligation to reply to any survey or feedback request you may receive from us. If you choose to do so, the information you complete will be given the same high standard of care as our other customer information and will be treated in accordance with this Policy and any statements of use in the survey or feedback form itself.
How we use your information
The information we hold will be stored on a secure database and may be used:
To decide whether to enter into any contract or arrangement with you
For order fulfilment, administration, customer services, profiling your purchasing preferences and to help us to review, develop and improve our business and the goods and services we offer to you
Where you provide the necessary consent to our doing so, to market the products and services of the Company whose products and services we believe may be of interest to you
Crime prevention or detection
Where we are lawfully able to do so, we may contact you by post, fax, telephone, email, SMS, MMS or otherwise for any of the above purposes.
To whom may we disclose your information?
We may need or wish to share your information with others for a variety of reasons.
In connection with our business
For the purposes outlined above we may disclose your information to our service providers and agents who help us to carry on our business. We require them to treat your personal information as confidential and to comply with applicable UK data protection legislation in handling your personal information.
For credit reference purposes
We may also reveal information regarding how you conduct your account to credit reference agencies. That information and the fact that we have made a search against you may be used by other credit grantors in future.
In connection with the sale or acquisition of a business
As we continue to develop our business, we may buy or sell subsidiary companies or business units. In such transactions it is usual for the buyer to wish to acquire details of the customers of the business or company concerned and our normal practice would be to pass on that information to a buyer or potential buyer in such circumstances. In the case of a potential buyer we would require obligations of confidentiality. Any information supplied to a buyer or potential buyer remains subject to any statements made in this Policy (for example, regarding the uses to which that information may be put) unless and until you agree otherwise.
For crime prevention, security or regulatory purposes
You should also be aware that we may pass on information to a law enforcement agency requesting it in connection with the commission of an offence, once we are reasonably satisfied as to the circumstances surrounding the request, or to comply with applicable laws and any lawful government or regulatory requests.
It is up to you how we use your information. Please let us know by writing to the Marketing Manager at Bostock Health Care Ltd., 63 Garfield Street, Bedford, MK41 7RZ, United Kingdom . If we don't hear from you we will assume that we can use your information as set out in this Policy (but we will not send you marketing emails or other electronic marketing communications unless we are entitled to).
You may also express your preference as to how you wish us to contact you and in connection with which specific products, services and publications at www.bostockhealthcare.com or by speaking to one of our representatives.
Notification of changes
We may occasionally modify this Policy and, if we do so, we will publish the changes on our website at www.bostockhealthcare.com. We will not, however, significantly change how we use the information you have already given us without your prior agreement.
Your rights to access personal information
You have the right of access to your personal records held on our files by written request to Bostock Health Care Ltd., 63 Garfield Street, Bedford, MK41 7RZ, United Kingdom.